The 360 ​​degree tour of Ipswich Station is now available for customers

Greater Anglia aims to help people travel with confidence with an online virtual tour of Ipswich station.

This hopes to support journey planning, help people with disabilities know how to access the station and reduce anxiety when travelling.

Those using the station tour can locate all public areas of the station such as restrooms, making it easy to change quickly.

360 degree photography was used to map the station and show the distance between public areas to allow people to navigate ahead.

The Greater Anglia Accessibility Panel, which is a panel of customers with disabilities who met with the operator to provide feedback on the project during its development.

Virtual tour of Ipswich station // Credit: Greater Anglia

The tour offers manual and automatic navigation options and shows an aerial view of the parking area.

The tour can be found at

On the map are highlighted tactile paving and assisted meeting points, which can be easily located via a drop-down menu.

The resort tour was provided by The Virtual Tour company with accessibility as the first thought.

The tour also has a spoken guide with subtitles on the homepage with different options to help make the tour accessible to everyone, such as the ability to change the font size.

The tour will gain from future developments, such as the integration of sign language.

Other 360 tours are also available at the following stations: Bishop’s Stortford, Broxbourne, Cambridge, Chelmsford, Colchester, Harlow Town, Ingatestone, Ipswich, Norwich, Shenfield, Southend Victoria and Stansted Airport.

Greater Anglia’s accessibility manager, Rebecca Richardson, said: “The idea was to create a tool for customers to help them plan their journey and reduce anxiety about whether the station would create barriers to accessibility. We want to give people who may not have traveled by train in a while or maybe not at all, the chance to do so with confidence.

“We are committed to making rail more accessible and providing quality information to enable more informed journey planning.

Neil Henderson, Managing Director of Virtual Tour Experts, said: “We really enjoyed working on this project to create a number of industry firsts. The world of virtual reality is developing rapidly, but so far this development has not taken online accessibility into account.

“This tour is the first in the world to incorporate an accessibility widget, guided tours, subtitled scene guides and more to come. user, has provided the ideal foundation for development and will ensure that the platform continues to evolve.

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