Eurotunnel passengers were stranded for nearly five hours at underwater level after the Channel train broke down, leaving hundreds of passengers to be led through a service tunnel.
The incident happened on Tuesday evening, affecting the 3:50 p.m. Eurotunnel Le Shuttle service between Calais and Folkestone.
Travelers on the service shared their experience on social media, with videos showing people walking through the alternative tunnel along the 50km railway line between Britain and France.
Some passengers carried suitcases and walked with dogs through the tunnel while travelers on the Calais side were asked to stay away from the terminal until 6 a.m. on Wednesday, leading to large queues at the passenger terminal. shuttles late Tuesday evening.
An evacuated train traveler, Michael Harrison, from Cranbrook, Kent, told PA: ‘We arrived at the 3.50pm level crossing, about 10 minutes into the lights went out and the train stopped. We were told they needed to investigate a problem with the wheels. It took them about an hour and a half to investigate and obviously found nothing.
“After still waiting, we left the train through the emergency link tunnel to the service tunnel. We then walked about 10 minutes to a train ahead of the stricken train. This train then stopped because it couldn’t get traction, probably because it was long and had no weight on it.
Harrison arrived in Folkestone six hours after boarding the train.
In a statement, a Eurotunnel Le Shuttle spokesperson said: “A train has broken down in the tunnel and we are in the process of transferring customers to a separate passenger shuttle via the service tunnel, back to our Folkestone terminal. We sincerely apologize for the inconvenience.”